Shopping with Backroom Gear is simple. Browse our collections, choose your favourite design, select your size and colour (where available), then add it to your cart. When you're ready, head to checkout where you can securely pay using our available payment options. Once your order is placed, you'll receive an email confirmation and another email with tracking details once your order has been produced and shipped.

Because every Backroom Gear item is made especially for you after you order, we begin processing orders quickly. If you've made a mistake or need to change something, contact us as soon as possible. We'll always do our best to help, but once production has started we may not be able to make changes or cancel the order.

Contact us immediately with your correct address.

In most cases, no. Because our products are printed to order and begin production shortly after purchase, separate orders are processed independently. If you've accidentally placed multiple orders, get in touch straight away and we'll see if anything can still be combined.

Only one discount code can be applied per order. If a store-wide sale is already running, additional discount codes may not be available. Our automatic bundle discounts, such as Buy 2 & Save or Buy 3 Get 1 Free, will apply where eligible.

Backroom Gear currently ships to Australia, United Kingdom, Hong Kong SAR, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United States, Brazil, South Africa, India, Indonesia, Philippines, Saudi Arabia, Thailand, Vietnam, Mexico, Argentina, Chile and Colombia.

Wherever possible, we produce your order close to you. For example, Australian orders are typically printed and shipped within Australia, US orders within the United States, and UK orders within the United Kingdom.

Producing closer to you helps keep delivery times down and can also help avoid unnecessary international shipping charges, customs fees and import duties.

Occasionally, a particular product, colour or size may need to be fulfilled from another production facility. If this happens, we'll always choose the best available option to get your order to you as quickly as possible. Your order may also arrive in more than one package if items are produced at different locations. Don't worry, split shipments won't cost you anything extra. Shipping is still free.

Yes.

Most orders are produced within 2–5 business days before shipping.

Delivery times vary depending on your location, but most customers receive their order within:

Australia: 5–10 business days

United States: 4–8 business days

United Kingdom: 4–8 business days

Europe: 5–10 business days

Rest of the world: 7–20 business days

These timeframes are estimates and may vary during busy periods.

Yes. As soon as your order ships, we'll send you a tracking email so you can follow its journey from production to your doorstep.

t's normal for tracking to take a day or two to update after your parcel has been collected.

If your tracking hasn't changed for several days, or you think something isn't right, contact us and we'll investigate with the shipping carrier.

Depending on your country, you may be required to pay customs duties, VAT or import taxes when your order arrives.

These charges are determined by your local customs authority and aren't included in your purchase price.

Some countries and regions have introduced packaging, recycling and product compliance requirements that require overseas businesses to register, report and meet specific local obligations before sending products to customers.

At the moment, this means we've had to temporarily restrict shipping to some destinations, including countries within the European Union.

We're keeping an eye on these requirements and hope to add more countries back to our shipping list as practical options become available.

If your country isn't currently available at checkout, it doesn't necessarily mean it'll stay that way forever. We want more Backroom Gear out in the world, not less.

Yes. Every Backroom Gear product is made especially for you after you place your order. This helps reduce waste, avoids unnecessary overproduction, and allows us to offer a much larger range of designs, colours and sizes.

Our blank garments are sourced from trusted manufacturers around the world.

Printing and fulfilment take place at one of our production partners located closest to you whenever possible, helping reduce delivery times while maintaining consistent print quality.

Our garments are printed using high-quality direct-to-garment (DTG) printing. With proper care, your print will remain vibrant for years. We recommend washing garments inside out in cold water and avoiding high heat in the dryer to maximise their lifespan.

Colours can look slightly different depending on your screen, device settings and the colour of the garment they're printed on.

Because every Backroom Gear item is individually printed, there can also be small variations in print colour and placement compared with the images on our website. You may also notice that the colours of a freshly printed garment look slightly different straight out of the package. Freshly printed garments can sometimes have a slight haze or residue on the print when they first arrive. This is a normal part of the printing process and should disappear after the first wash, revealing the finished print underneath.

Give your new gear a cold wash, inside out, following our care instructions before judging the final print.

Small variations are a normal part of the printing process and help make every piece just a little bit different.

To keep your tee, tank or crop top looking its best, we recommend:

Wash cold, inside out, on a gentle cycle.

Use mild detergent and avoid bleach where possible.

Skip fabric softeners and dry cleaning.

Tumble dry on low, or hang dry for the longest life.

If ironing, turn the garment inside out and never iron directly over the printed design.

Our garments are printed using premium direct-to-garment (DTG) printing. Following these care instructions will help keep the colours vibrant and the print looking great for years to come.

Backroom Gear is an independent LGBTQIA+ clothing brand created by two Australian husbands who wanted to design the kind of gear they couldn't find anywhere else. Our designs celebrate bears, leather, pups, Pride and queer culture with a mix of humour, nostalgia and a few cheeky inside jokes. Whether you're heading to a street fair, your local bar, a weekend event or just grabbing a coffee, our goal is to create clothing that lets you wear your community with pride.

Not at all. Some of our designs celebrate specific communities like leather, pups or hanky culture, while others simply celebrate being a bear, being queer, or having a good sense of humour. Wear what speaks to you. There are no membership cards here.